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Cookies policy

Cookies policy

Last update: 20.07.2023

The information below is intended to provide you (as a user/visitor) with more details about the placement, use and management of “cookies” used by the https://toll.shop (hereinafter referred to as the Site).

By using the Site, the User acknowledges that he/she has read and agrees to this Cookies Policy, the Privacy Policy and the Terms and Conditions published on the Site.

Contents:

  1. List of cookies
  2. Identification of the data controller
  3. Personal data protection contact details
  4. General information
  5. The purpose of cookies
  6. Definition of cookies
  7. Advantages of cookies
  8. Cookies placed by third parties
  9. Use of cookies by the Site
    1. Categories of cookies used by the Site according to their purpose
    2. Categories of cookies used by the Site according to storage duration
  10. Security and privacy issues
  11. Tips for safe and responsible browsing based on cookies
  12. How can I stop cookies
  13. Final provisions
1. List of cookies

Tip Cookie

Storage duration

The role of the cookie

(*details in Article 9.2)

2. Identification of the data controller

LOCATOR BG LTD (hereinafter referred to as the Company)

Headquarters: 1421 Ivan Vazov, Sofia, Bulgaria, bul. “Petko Karavelov” 5, Floor 1, Office No. 3

Unified ID Code (UIC): 201448898

VAT ID Number: BG201448898

Email: info@locatorbg.com

3. Personal data protection contact details

The contact details that the visitor may use to submit any requests, notifications or complaints regarding the Terms and Conditions, the Privacy Policy or this Cookies Policy, as well as with any other information published on the Site, policies or operations carried out by the Company, are indicated above.

The deadline for the Company to send a response is no later than 30 days after receipt of the request.

4. General information

The Site uses its own and third-party cookies to provide visitors to the Site with a much better browsing experience and services tailored to their needs and interests. In what is known as “Web 2.0”, “cookies” play an important role in making it easier for users to access the services they enjoy on the Internet by customising certain settings such as the language in which a site is displayed or the currency in which prices are displayed.

5. The purpose of cookies

The role of cookies is to:

  • provide website and app owners (and therefore the Society) with valuable feedback on how their sites are used by visitors, so that they can make them even more effective and accessible to users;
  • allows multimedia or other applications from other sites to be embedded on your own site to create a more valuable, useful and enjoyable browsing experience.
6. Definition of cookies

The term “cookie” refers to technologies that automatically collect certain information. An “Internet cookie” (also known as a “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file of letters and numbers that will be stored on a user’s computer, mobile device or other equipment from which the Internet is accessed. Thus, cookies store information in a small text file that allows a website/application to recognise a browser. The web server will recognise the browser until the cookie expires or is deleted.

The cookie is installed by a web-server’s request to a browser (e.g. Internet Explorer, Chrome) and is completely “passive” (it contains no software, viruses or spyware and cannot access the information on the hard drive of the user who installed it).

The cookie stores important information that enhances your web browsing experience, depending on the type of cookie deployed, but also those that identify usage errors (e.g. the language settings in which you want to access the Site; keeping a user logged into their account).

Cookies themselves do not require personal information in order to be used and, in most cases, do not personally identify Internet users. In addition, the lifetime of a cookie is limited from the moment it is set. Technically, only the web server that sent the cookie can access it again when a user returns to the website associated with that web server.

A cookie consists of 2 parts:

  • name
  • the content or value of the cookie
7. Advantages of cookies

A cookie contains information that links a web-browser (the user/visitor) to a web-server (i.e. the one related to the Site). If a browser accesses that web-server again, it can read the information already stored and react accordingly.

Based on the above mechanism, cookies provide visitors with a pleasant browsing experience and support the efforts of many websites to provide convenient and user-friendly services: e.g. online privacy preferences, language choices or relevant advertising.

8. Cookies placed by third parties

Certain sections of content on some sites may be provided through third party/providers (e.g. a news box, a video or an advertisement). These third parties may also place cookies through the Site and they are called “third party cookies” because they are not placed by the owner of that website. Third party providers must also comply with applicable law and the Site owner’s privacy policies.

9. Use of cookies by the Site

Cookies store information in a small text file that allows a website to recognise a browser. The web server will recognise the browser until the cookie expires or is deleted.

The cookie stores important information that enhances your web browsing experience, depending on the type of cookie implemented, as well as identifying usage errors.

9.1. Categories of cookies used by the Site according to their purpose

A visit to the Site may place the following types of cookies:

  1. Cookies required for the functioning of the Site
  2. Performance cookies
  3. Visitor analytics cookies
  4. Cookies for geotargeting
  5. Cookies for registration
  6. Advertising cookies
  7. Cookies from third-party advertising providers

These cookies may come from the following third parties: Google Analytics, FaceBook pixels, Intercom, Hotjar.

Below is more information about each type of cookie:

PERFORMANCE COOKIES

This type of cookie retains the user’s preferences regarding the Site, so that they do not need to be set each time you visit the Site.

VISITOR ANALYTICS COOKIES

Each time a user visits the Site, analytics software provided by a third party generates a user analytics cookie. This cookie provides information to the Company about whether a user has visited the Site before and helps optimize the interaction with the visitor. Your browser will tell you if this cookie is set, and if not, one will be generated. It allows to monitor unique users visiting the Site and to indicate the frequency of visits. As long as a visitor is not registered on this Site with a user account, this cookie cannot be used to identify individuals and is only used for statistical purposes. If you are registered, we may also know the information you have already provided to us on that occasion, such as your email address and password – these are subject to confidentiality and the provisions of the Terms and Conditions, the Privacy Policy and the provisions of applicable personal data protection legislation.

At the date of this Policy, the Site does not include the possibility to create a user account.

COOKIES FOR GEOTARGETING

These cookies are used by software that determines from which country visitors to the Site originate. The cookie is used to optimise the interaction with users and is used anonymously and only for content targeting purposes – when you visit the page in English or another language, you will receive ads in that language.

REGISTRATION COOKIE

When you register on the Site, we generate a cookie that tells us whether you are already registered or not. Our servers use these cookies to show us which account you are registered with and whether you have permission for a particular service. It also allows us to associate any of your messages with your username. If you have not selected the “Remember me” option, this cookie will be automatically deleted when you close your browser or computer.

ADVERTISING COOKIES

These cookies allow the Company to find out whether or not a visitor has viewed an online advertisement, what type of advertisement it is and how much time has passed since the visitor saw the advertisement. These cookies are also used to target online advertising, retaining information about the content viewed and not about visitors. We may also use third party cookies for enhanced ad targeting. These cookies are anonymous, storing information about the content viewed, not about users. We also set anonymous cookies through other sites/apps on which we advertise. Once we receive them, we may use them to recognize you as a visitor to that Site and if you later visit the Site, we may provide advertising based on this information.

COOKIES FROM THIRD-PARTY ADVERTISING PROVIDERS

Some of the advertising you find on the Site belongs to third parties (such as Locator BG Ltd’s clients and collaborators). Some of these parties use their own anonymous cookies to analyze how many people have been exposed to a message, or to see how many people have been exposed to the same advertisement multiple times. For example, when you share something using the social media button on the Site, that social network will record your activity. Third party cookies may be used to display targeted ads to you even on other sites/apps, based on your browsing preferences recorded on the Site.

9.2. Categories of cookies used by the Site according to storage duration

Cookies are managed by web servers. The lifetime of a cookie is limited and can vary significantly depending on the purpose for which it is placed.

SESSION COOKIES

They are temporarily stored in the web browser’s cookie folder so that it remembers them until the visitor exits the website or closes the browser window (for example, when logging in/out of their account or social media). Therefore, this type of cookies are used exclusively for a single session (session cookies) and are no longer retained once the user has left the website.

PERSISTENT COOKIES

They are stored on the hard drive of a computer or device (and generally depend on the default lifetime of the cookie). So these types of cookies are retained and reused each time the user returns to that website until the expiry date – which can be minutes, hours, days or even years (persistent or fixed cookies).

Persistent cookies also include those placed by a website other than the one the visitor is currently accessing – known as ‘third party cookies’ – which can be used anonymously to remember a user’s interests so that the most relevant advertising can be delivered to visitors.

Cookies categorized according to the criterion of the duration of their storage by Locator BG Ltd when the user has no other preferences (differentiated into session cookies and persistent cookies) are indicated as such in point 1. However, cookies can be deleted by the user at any time through browser settings.

10. Security and privacy issues

Cookies are NOT viruses!

They use plain text formats. They are not made up of pieces of code so they cannot be executed nor can they auto-run. Consequently, they cannot be duplicated or replicated on other networks to run or replicate again. Since they cannot perform these functions, they cannot be considered viruses.

However, cookies can still be used for negative purposes. Because they store information about users’ preferences and browsing history, cookies can be used as a form of spyware, both on private sites/applications and on other sites/applications. Many anti-spyware products are aware of this fact and constantly mark cookies for deletion in antivirus/anti-spyware removal/scanning procedures. Browsers generally have built-in privacy settings that offer different levels of cookie acceptance, validity period and automatic deletion after the user has visited a particular site/application.

As identity protection is extremely valuable and a right of every internet user, it is best to be aware of the potential problems that cookies can create. Since they constantly transmit information to and from the browser and website/application, if an attacker or unauthorised person interferes with the data transmission process, the information contained in the cookie can be intercepted. Although very rare, this can happen if the browser connects to the server through an unencrypted network (e.g. an unsecured WiFi network).

Other cookie-based attacks are due to incorrect cookie settings on servers. If a website does not require the browser to use exclusively encrypted channels, attackers can use this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information to gain unauthorised access to certain sites/applications. It is very important for users to be careful when choosing the most appropriate method to protect their personal information.

11. Tips for safe and responsible browsing based on cookies

Cookies are essential for the efficient functioning of the Internet, as they help to generate a user-friendly browsing experience, suited to each user’s preferences and interests. Thus, given their flexibility and the fact that most of the most visited and largest websites/applications use cookies, they are almost unavoidable.

Therefore, refusing or disabling cookies may make some sites/applications inaccessible (will not allow the user to access the most popular and used sites/applications, including Youtube, Gmail, Yahoo and others). Furthermore, refusing or disabling cookies does not mean that you will no longer receive online advertising; instead, it will no longer be able to take into account your preferences and interests, as evidenced by your browsing behaviour.

With a clear understanding of how they work and the benefits they bring, users can take the necessary security measures to surf the Internet with confidence.

Users are invited to customize their browser cookie settings to reflect a comfortable level of data security and cookie usage.

Setting the browser to delete individual browsing data each time the browser is closed:

If users are not bothered by cookies and are the only users of the equipment from which the Site is accessed, they can set long time limits for storing browsing history and personal access data (if applicable). If, however, access to the equipment is shared between several people, it would be useful to set the browser to delete individual browsing data each time the browser is closed. This is an option to access sites/applications that place cookies and to delete any visit data at the end of the browsing session.

Constant installation and updating of anti-spyware applications:

Many spyware detection and prevention applications include detection of website/application attacks. This prevents the browser from accessing sites/applications that could exploit vulnerabilities or download dangerous software. Users are advised to ensure that the browser they are using is always up-to-date. Many cookie-based attacks are carried out by exploiting weaknesses in older browser versions.

12. How can I stop cookies

All modern browsers offer the possibility to change cookie settings. These settings are usually found in the “options” or “preferences” menu of the browser. The site allows you to set the browser to stop accepting all cookies that are not strictly necessary for the operation of the site, or you can set the browser to accept only certain categories of cookies. The visitor can also change at any time his choices regarding the cookies for which his consent is required by unchecking the appropriate box.

On the Site, the settings referred to can be found in the permanently available pop-up at the bottom of the page, where you can choose between Accepting all cookies and Changing cookie settings manually – Select cookies by preference.

To understand these settings, the links below may be useful. Alternatively, you can use your browser’s “Help” option for more details.

Cookie settings in Microsoft Edge

https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

Cookie settings in Firefox

https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Cookie settings in Chrome

https://support.google.com/chrome/answer/95647?hl=en

Cookie settings in Safari

https://support.apple.com/kb/PH5042

For third-party cookie settings, see also the website:

https://www.youronlinechoices.com/uk

USEFUL LINKS ON COOKIES

Also, if you want more information about cookies and what they are used for, the following links are recommended:

Microsoft Cookies Guide

https://support.microsoft.com/en-us/topic/description-of-cookies-ad01aa7e-66c9-8ab2-7898-6652c100999d

All About Cookies

https://www.allaboutcookies.org

Privacy information related to online advertising

https://www.youronlinechoices.com/uk

13. Final provisions

This policy applies to the Company and visitors to the Site (whether registered or not).

The Company reserves the right to modify/update the content of the Site, including the policies referred to, at its sole discretion, at any time and for any reason (including but not limited to the occurrence of legislative or case law changes that may affect the consequences of what is posted on the Site). Future revisions to this policy will be indicated by a change to the “Last Updated” date at the top. After the date on which the updated policy is published, access to the Site will constitute the user’s acceptance of those updated terms.

However, if there are significant changes that could affect the rights and freedoms of visitors, informing them of such changes will be done by easily visible indications posted on the Site (pop-ups) or by sending e-mails to the addresses provided if applicable and if Locator BG Ltd has such an e-mail address without being obliged to take additional steps to obtain it for the particular purpose of fulfilling the present. Such significant changes will take effect for visitors within 15 days from the time of display of the pop-up in question or transmission of the e-mail by the Company (the manner in which the information will be made known will be decided by the Company on a case-by-case basis).

Regardless of the extent of the change, however, the responsibility for checking the content of the Site (including the Terms and Conditions and posted policies) to keep up to date with the latest versions remains entirely with the user.

Thus, STUDYING THE TERMS AND CONDITIONS AND THE PRIVACY POLICY, AS WELL AS THIS COOKIES POLICY, IS A MUST FOR VISITORS EVERY TIME THE WEBSITE IS ACCESSED AND BEFORE ANY RECORDS OR DATA PROVIDED, AS CHANGES MAY OCCUR.

This document is part of the Company’s set of security policies. Other policies may apply to the topics addressed in this document and will be revised as required.

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Buying vignettes has never been easier – download Toll Shop!

Download the Toll Shop app for free and find out all the information about vignettes in Europe!
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FAQ

Frequently asked questions

Yes. If you drove without a vignette and were recorded by the inspection cameras, you have a very high chance of receiving the fine at home. But in some countries, you may have the misfortune of being stopped to pay the fine on the spot. Generally, the fine is a few hundred euros, but it varies from country to country.

Vignettes in any country can be purchased at gas stations or specially dedicated points. In recent years, most European countries also allow the purchase of the vignette online. In the Toll Shop app you have step-by-step information for purchasing the vignette in all European countries and the possibility to buy online for some of them.

Most countries in Europe allow this. They have developed their own online payment methods, and for many of them you have access to purchase the vignette directly from the Toll Shop. To find out exactly how you can purchase your vignette for each country, visit the free Toll Shop app, you have all the information in one place.

There is no such option. If you have purchased a vignette, it remains valid until the end of the selected period. Be very careful when entering the data so as not to make a mistake, because once purchased, you cannot get the money back.

No matter how many countries you transit through, you must purchase a vignette for each country. It is important to make sure it is valid upon entering that country to avoid fines.

No, you do not need to print any physical sheet if you purchased the vignette online. You just need to make sure that the online payment has been processed and that the vignette is within the validity period.

Yes, whether it's personal or company data, your data is kept safe in the app.

Yes. Whether you have several personal cars or own a car fleet, you can register as many vehicles as you have to purchase a vignette in any country available in the app.

Yes. After purchasing the vignette, you will receive the invoice both by email and in the application.

The vignette is checked by the video cameras installed on the roads that require the payment of the toll. After the check, you will receive the fine at home. In other countries, you may be stopped to pay it on the spot.

Yes, absolutely. Most countries require vignettes for motorcycles as well, so you will be able to purchase either online (for example through Toll Shop) or physically in the country for which you need the vignette.

Categorical. You can have several vignettes active at the same time, for each country you transit. The most important thing is to buy the vignette before entering each country to make sure you don't risk fines. With the help of Toll Shop, you can simultaneously buy several vignettes in Europe, for the same vehicle or for several.

In many European countries, in addition to the vignette, you will also have to pay tolls for bridges or tunnels. You can find all the information in the Toll Shop app.

The validity of the purchased vignette, regardless of the country and regardless of whether you purchase it physically or online, starts from the selected day until the last day of the selected period. You can choose to have the vignette for your car valid from today, without any delays.

After the vignette expires, you must purchase the vignette again for the desired period. You can always check its status in the application or select the option to be informed by email when it is about to expire.

The validity of the vignette differs from country to country. Each country sets the validity periods, such as 1 day, weekend vignette, 7 days, 10 days, one or three months and other periods up to one year at most.